Returns & Exchanges
At COKODIVE, we want you to be completely satisfied with your purchase. If you are not happy with your order, you can return your items within 30 days of delivery provided they are in their original, unopened condition.
Initiate a Request
Contact our customer support team with your order number and the reason for your return to receive a Return Authorization.
Prepare Your Package
Securely pack the items in their original packaging, ensuring all tags, inclusions, and protective seals are intact.
Ship the Items
Affix the provided return label or use a tracked shipping service to send the package back to our international fulfillment center.
Receive Your Refund
Once our warehouse inspects and approves the returned items, your refund will be processed to your original payment method within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing